Community Space

Guidelines

Growers Hub Community Space

Guidelines

Purpose

The Growers Hub Community Training & Meeting Space has been established to support education, collaboration and community connection. The space is available for approved Growers Hub Traders, eligible not-for-profit community organisations and other approved users.

As this is a shared community resource, all users are expected to use the space respectfully and fairly to ensure it remains accessible for everyone.

Eligibility & Fees

The space may be booked by:

  • Approved Growers Hub Traders – No Charge

  • Approved Not-for-Profit Community Groups – No Charge

  • All Other Individuals, Businesses and Organisations – $50.00 per booking

All bookings are subject to availability and approval by Growers Hub.

Operating Hours

The training space may only be used during Growers Hub trading hours unless prior written approval has been granted by Growers Hub.

Trading Hours

  • Monday to Friday: 9:00 am – 6:00 pm

  • Saturday: 9:00 am – 1:00 pm

Bookings must include sufficient time for set-up, pack-down and cleaning within the approved booking period.

Booking Guidelines

Booking Requests

  • All bookings must be requested through the Growers Hub booking process.

  • A booking is not confirmed until written confirmation has been received from Growers Hub.

Fair Access

The Community Training & Meeting Space is intended to benefit the wider Growers Hub community and is not available for the exclusive use of any individual or organisation.

To ensure equitable access:

  • Bookings may be made up to three (3) months in advance.

  • Recurring bookings may be approved where appropriate but will be reviewed every three (3) months based on demand and actual usage.

  • Bookings must only be made where there is a genuine intention to use the space.

  • Growers Hub reserves the right to decline, amend or limit recurring bookings where they restrict reasonable access for other users.

  • Priority may be given to Growers Hub events, operational requirements and community activities.

Booking Cancellations & No-Shows

The training space is a shared community resource. Users are asked to be considerate of others by only booking the space when they genuinely intend to use it.

  • If you no longer require your booking, please notify Growers Hub at least seven (7) days prior to your booking wherever possible.

  • Cancellations made seven (7) days or more before the booking will not affect future booking requests.

  • Cancellations made with less than seven (7) days' notice may be recorded as a late cancellation unless due to exceptional circumstances.

  • Failure to attend a confirmed booking without notifying Growers Hub will be considered a no-show.

Where a user records three (3) late cancellations and/or no-shows within a six (6) month period, Growers Hub may:

  • Withdraw approval for recurring bookings.

  • Limit future bookings to one booking at a time.

  • Assess future booking requests on a case-by-case basis.

Growers Hub may also withdraw recurring bookings where there is a pattern of repeated cancellations, underutilisation or bookings being made without a genuine intention to use the space.

Care of the Space

Users are responsible for leaving the space clean, tidy and ready for the next booking.

Before leaving, users must:

  • Remove all rubbish.

  • Wipe tables, benches and any surfaces used.

  • Return all furniture to its original position.

  • Turn off lights and any equipment used.

  • Ensure the room is secure.

  • Report any damage or maintenance issues to Growers Hub staff.

Respect for Others

As Growers Hub continues normal retail operations during trading hours, users must:

  • Keep noise to a respectful level.

  • Conduct activities in a professional and respectful manner.

  • Avoid disrupting customers, traders or staff.

  • Follow any reasonable direction provided by Growers Hub staff.

Food & Beverages

Food and beverages are welcome during meetings, workshops and events.

To support our traders and local businesses, any catering or refreshments provided must be purchased from businesses operating within Growers Hub unless prior approval has been obtained from Growers Hub Management.

Users are responsible for cleaning all areas used, disposing of rubbish appropriately and leaving the space clean and ready for the next booking.

Alcohol is not permitted unless prior written approval has been granted by Growers Hub.

Safety

Users must:

  • Keep exits and walkways clear at all times.

  • Maintain a safe environment for all participants.

  • Supervise children attending activities.

  • Report any hazards, incidents or damage immediately.

  • Not undertake activities that present an unreasonable risk to people or property.

Commercial Activities

Commercial workshops, paid training sessions or activities conducted for private financial gain require prior approval from Growers Hub and may be subject to additional conditions or fees.

Damage

Users are responsible for any loss or damage caused during their booking and may be charged the cost of repair or replacement where damage results from negligence or misuse.

Growers Hub Operational Requirements

The Community Training & Meeting Space remains a Growers Hub operational asset.

Growers Hub reserves the right to cancel, amend or discontinue future bookings where the space is required for operational purposes, redevelopment, leasing, or any other business requirement.

Where reasonably practicable, Growers Hub will provide a minimum of twenty-eight (28) days' notice of any cancellation of future bookings resulting from these operational requirements.

Growers Hub accepts no liability for any costs or losses arising from the cancellation of future bookings.

Right to Refuse or Cancel Bookings

Growers Hub reserves the right to refuse, amend or cancel any booking where:

  • the proposed activity is inconsistent with Growers Hub's purpose or values;

  • the space is required for Growers Hub operations or events;

  • previous conditions of use have not been complied with;

  • the booking prevents fair and reasonable access for other users; or

  • the proposed activity is considered unsuitable for the space.

Our Shared Commitment

This space has been created to support learning, collaboration and community connection. By using the facility, all users agree to respect the space, other users and the Growers Hub community so that it remains a welcoming, accessible and valuable resource for everyone.